Oticon Genie 2 has been updated | 2020.1

Genie 2 has been updated with a variety of new features and enhancements.

Instructions for use Genie and Genie 2 2020.1



Match REM targets in less than 2 minutes 30 seconds in Genie 2*

The REM AutoFit tool in Genie and Genie 2 helps you deliver high-quality fittings that are personalised to the user, while emphasising efficiency and control.

*With IMC 2 compatible REM systems REM target matching can be done in under 1 minutes and 50 seconds. With VerifitLINK REM target matching can be done in under 2 minutes and 30 seconds.

Learn about REM AutoFit

Programming Devices

In Genie 2, you can use a range of programming devices to program Oticon hearing aids:


Noahlink Wireless*(Recommended)
FittingLink 3*


HiPro 2 (Recommended)
ExpressLink 3
HiPro USB**

*Compatible with 2.4 GHz hearing instruments

**Expect slower programming and firmware update times as these are older devices

Oticon Firmware Updater

Oticon Firmware Updater allows you to perform on-the-spot firmware updates to Oticon hearing aids and accessories.

The Oticon Firmware Updater provides these clear benefits:

  • Access to the very latest platform features and performance improvements
  • Convenience and time-savings with no need to send hearing aids and connectivity accessories for service


Please note that cable connection is required.
Noahlink Wireless and FittingLink 3 cannot be used for firmware updates.
HiPro 2 is recommended. HiPro and HiPro USB will result in significantly longer firmware update times as these are older devices.


The new hearing aids you receive may have a new firmware version that is not compatible with your old Genie 2 installation. Therefore you must always install the latest Genie 2 software when you receive it from Oticon.

  • Genie Updater

  • Genie Updater gives you access to new versions and updates of Genie 2 as soon as they are released.
  • Genie Updater runs silently in the background and checks for updates automatically – you will only be notified when you need to take action.