Achieve top quality, wireless fittings that meet the individual needs of each user

  • What can Oticon Genie 2 do?
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  • What’s new in Oticon Genie 2?
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  • Oticon Genie 2 Instructions For Use (pdf)
  • Audible Contrast Threshold (ACT™)
    ACT

What’s new in Oticon Genie 2

The most recent version of Oticon Genie 2 supports high-quality fitting with our latest hearing aids. Updated audiological features provide greater fitting flexibility so you can help your clients more effectively.

Here’s a brief overview of the latest new capabilities.

Press + to read more about each subject.

2024.2 updates

Easily and instantly prescribe personalised help in noise

Explore ACT

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Match REM targets in less than 2 minutes 30 seconds in Genie 2*

The REM AutoFit tool in Genie and Genie 2 helps you deliver high-quality fittings that are personalised to the user, while emphasising efficiency and control.

*With IMC 2 compatible REM systems REM target matching can be done in under 1 minutes and 50 seconds. With VerifitLINK REM target matching can be done in under 2 minutes and 30 seconds.

Learn about REM AutoFit

Fit your clients over the Internet with Oticon RemoteCare

Our teleaudiology solution Oticon RemoteCare is built into Oticon Genie 2.

Your client simply downloads the Oticon Companion app, and then you call them via Oticon Genie 2.

During the call, you can counsel them and adjust their hearing aids in real time.

Discover fitting with Oticon RemoteCare

Programming Devices

To ensure the best possible fitting experience in Genie 2, we recommend to use Noahlink Wireless 2 for wireless hearing aids and HiPro 2 for wired hearing aids.

Oticon Firmware Updater

Oticon Firmware Updater allows you to perform on-the-spot firmware updates to Oticon hearing aids and accessories.

The Oticon Firmware Updater provides these clear benefits:

  • Access to the very latest platform features and performance improvements
  • Convenience and time-saving, with no need to send hearing aids and connectivity accessories for service

Only NoahLink Wireless can be used for hearing aids released from 2021.1 and onwards

 

Please note that cable connection is required for hearing aids released before 2021.1

HiPro 2 is recommended. HiPro and HiPro USB will result in significantly longer firmware update times as these are older devices.

 

IMPORTANT

When you receive new hearing aids, they may have a new firmware version that is not compatible with your old Oticon Genie 2 installation. That's why you must always install the latest Oticon Genie 2 software when you receive it from Oticon.

 

  • Genie Updater

  • Genie Updater gives you access to new versions and updates of Genie 2 as soon as they are released.
  • Genie Updater runs silently in the background and checks for updates automatically – you will only be notified when you need to take action.

We can help you remotely using TeamViewer, where an Oticon specialist will guide you through Oticon Genie.

Let us help you remotely